We want you to feel confident in every purchase from AU Pro Shop. If something isn’t quite right, we’re here to help make the return process as simple as possible. 

Eligible items purchased directly from our online store can be returned within 30 days of purchase, provided they are in new, unworn condition with original tags attached.

Please note that certain exclusions apply, including sale items, customized products, and items purchased at event venues. 

A small return fee applies to apparel and accessories, and original shipping costs are non-refundable.

For full details on eligibility, timelines, and how to start your return, please review our FAQ page.