Unlimited Club FAQ

FREQUENTLY ASKED QUESTIONS

HOW DOES THE 10% BONUS PROGRAM WORK?

When you purchase the Unlimited Club membership, Athletes Unlimited has taken the unprecedented stance to support their athletes by immediately passing 10% of the proceeds to an athlete bonus pool to be divided among the players.

CAN I UPGRADE MY MEMBERSHIP DURING THE SEASON OR EVEN LATER IN THE YEAR DURING OTHER ATHLETES UNLIMITED SPORTS' SEASONS?

Yes, you can upgrade your membership. Please email us at unlimitedclub@auprosports.com to speak with the Athletes Unlimited Membership manager.

DOES MY MEMBERSHIP AUTOMATICALLY RENEW?

Yes, your membership will automatically renew one year from the day you originally signed up.

CAN I CHANGE MY UNLIMITED PICK?

Yes. To change your Unlimited Pick, select "Manage Preferences" at the bottom of email communications to select a new player. Unlimited Pick for Lacrosse launches in July.

WHAT ARE FAN POINTS AND HOW DO I USE THEM?

Fan Points are Athletes Unlimited currency for rewards, which you can use to buy items from the merchandise store or upgrade your membership.

IF I AM SHARING A MEMBERSHIP WITH SOMEONE, DO WE BOTH GET OUR OWN VOTE ON THE FAN COUNCIL?

No. Although you can share the membership with another person, this means you both will share your seat on the Fan Council and will have one combined vote.

WHERE CAN I ACCESS SPECIAL OFFER CODES TO THE ATHLETES UNLIMITED PARTNERS?

For MVP and Captain-level members, special offers and codes from partners can be found on your membership account page by clicking here. If you would like to upgrade your Pro membership to redeem these offers, please email us at unlimitedclub@auprosports.com.

WHEN TICKETS ARE AVAILABLE FOR ATHLETES UNLIMITED EVENTS, WILL I GET DISCOUNTS BECAUSE I AM A MEMBER?

No. Although you will not get discounts on tickets to Athletes Unlimited events, you will be provided with early access and exclusive ticket upgrade opportunities.

HOW DO I ACCESS THE BENCH CHAT DURING GAMES?

If you are a MVP or Captain-level member, you can access the Athletes Unlimited Bench Chat on your membership account by clicking here. If you would like to upgrade your Pro membership, please email us at unlimitedclub@auprosports.com.

In order to access the Bench Chat, your device will need to have the Zoom app downloaded prior. To download Zoom, visit https://zoom.us/download

HOW OFTEN ARE THE MEMBER-ONLY EVENTS FOR THE CAPTAIN-LEVEL MEMBERS?

Member-only events occur at the end of every Athletes Unlimited season. While this year's events may be virtual opportunities, we have big plans for these events once the public health environment is appropriate!

HOW DO I VOTE ON GAME MVPS AND ALL OTHER VOTING OPPORTUNITIES?

All members will have the opportunity to vote on Game MVPs and additional voting opportunities throughout the season. Visit your membership account page by clicking here and casting your vote. 

You will receive a SMS at the end of each game to cast your vote for the Game MVP. Additional voting opportunities will be available and communicated via SMS each week.

HOW CAN FANS REDEEM FAN POINTS FOR AN UNLIMITED CLUB MEMBERSHIP?

You can utilize your Fan Points to redeem a membership by clicking on the Fan Point tracker on the bottom right side of your browser window. Next, click rewards and the Unlimited Club Membership option. Please note: To redeem, you must have at least 500 Fan Points.Your request will be processed by our membership team and your offer will be redeemed.